PRIVACY POLICY

Welcome to ISOFIT. Our team is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: This includes your name, email address, phone number, mailing address, payment information, and other details you provide when creating an account, making a purchase, or contacting us.

  • Usage Data: We collect information on how you interact with our site, including your IP address, browser type, pages visited, time spent on pages, and other usage statistics.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our site, analyse site usage, and provide targeted advertisements.

2. How We Use Your Information

We use your information for the following purposes:

  • To Provide and Improve Our Services: To process transactions, manage your account, provide customer support, and improve our offerings.

  • To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.

  • To Personalise Your Experience: To tailor content and advertisements to your preferences.

  • To Analyse and Improve Our Site: To monitor and analyse usage patterns and trends to improve the functionality and performance of our site.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing agencies.

  • For Legal Reasons: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of IsoFit, our customers, or others.

  • With Your Consent: We may share your information with your consent or as directed by you.

4. Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.

5. Your Rights

You have the right to:

  • Access Your Information: Request access to the personal information we hold about you.

  • Correct Your Information: Request correction of any inaccurate or incomplete personal information.

  • Delete Your Information: Request deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out of Marketing Communications: Unsubscribe from our marketing emails by following the instructions in the email or contacting us directly.

6. Cookies

We use cookies to enhance your experience on our site. You can choose to accept or decline cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our site and updating the "Last updated" date at the top.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us using the details in the footer below.